Terms & Conditions
This Agreement is a legally binding contract between the entity named on the invoice (the Customer) and Intelliscan.
Intelliscan agrees to supply the Customer goods and/or services subject to the terms and conditions set out in this Agreement. The Customer, in purchasing an item with Intelliscan for the goods specified in the listing, acknowledges agreement with these terms and conditions.
All goods and services are supplied on these terms and conditions only. Previous dealing shall not vary or negate these terms and conditions in any respect.
2. Order Cancellations
Order cancellations are to be advised by email to us ONLY, and must allow 48 hours (excludes non working days) for email processing and cancelling. Goods already shipped before a cancellation request is processed (within 48 hours) can be recalled/returned; however courier charges cannot be refunded. Please provide your account and bsb details for all prepaid refunds.
Payment terms in respect of each order are strictly Cash Before Delivery (CBD). Intelliscan shall issue the Customer with an invoice upon delivery of the goods.
The Customer is obliged to complete the transaction, i.e. pay for the goods, within 9 days from, and inclusive of, the date of receipt of the email notification issued following the end of sale. At the end of the 9 days, the Customer will be considered as a non-paying buyer.
4. Prices and Taxes
All prices are in Australian dollars ($AUD) and are inclusive of GST unless otherwise stated. Intelliscan reserves the right to make adjustments to information or pricing with or without notice due to typographical errors, market fluctuations, manufacturers price changes etc that may occur at any time.
5. Limitation of Liability
Intelliscan shall not be liable in any way for any loss or damage (including loss of trade or profit and economic loss) incurring to the Customer in the event that delivery or supply of the goods or services ordered is frustrated or delayed by any circumstances beyond the reasonable control of Point of Sale Online. Under such circumstances, Intelliscan shall be entitled at its option to either extend the time for delivery until a reasonable period after such cause has ceased or to terminate the sale and in neither case shall the Customer have any claim for loss or damage against Point of Sale Online.
Intelliscan shall be entitled to cancel or suspend an order for goods or services, without liability to the Customer, by giving the Customer notice in writing.
Intelliscan warrants that the product(s) the Customer purchased is free from manufacturing defects in material and workmanship when despatched from Intelliscan’s warehouse for the period specified in accordance with the warranty type shown in our website
The invoice is the proof of purchase and the warranty period commences as of the date on the invoice. No warranty claim will be accepted without a proof of purchase
In claiming a warranty as a first step, we suggest the customer contact us for assistance. Intelliscan’s Technical Support will provide the manufacturer’s details and warranty policies to the Customer or help to arrange manufacturer warranty service.
If a product is found to be DOA (Dead on Arrival) it must be returned within 7 (seven) days of receipt of goods. Intelliscan will reair or replacce the goods.
Warranty on all goods wil be subject to the manufacturers warranty terms and conditions. During the warranty period Intelliscan will, provide repair at no additional charge and subject to the terms herein replace, any of the goods which in its opinion are defective because of faulty materials or workmanship with new products. Were the same item is unavailable Intelliscan reserves the right to substitute with a similar item. All replaced or exchanged products which are removed under this warranty will become the property of Intelliscan.
Any warranty or a claim made may be refused if the defect claimed has arisen for reasons other than faulty or defective parts or workmanship. Circumstances in which a warranty claim may be invalidated include, but are not limited to, the following:
a) The product is damaged by accident; misuse or abuse; incomplete or improper installation; incorrect, improper or inappropriate operation; insect or vermin infestation;
b) The product is modified without Point of Sale's written authorization;
c) The product’s serial number or warranty seal has been removed or defaced;
Compatibility and change of mind are not included in this warranty; no refund will be given for non-compatible products (except otherwise stated in the listing as compatible) or where the Customer changes their mind.
Unless the contract specifies the means by which goods are to be transported, Intelliscan will choose the means of transport, the cost of which will be included in postage and handling charges. Unless otherwise agreed by Intelliscan and the Customer in writing, delivery of the goods will be made to the Customer’s nominated address.
All orders should include a daytime delivery address and contact details. Large orders and bulky items are unable to be delivered to Post Office (PO) Box numbers.
Delivery period is specified on the checkout page. All quoted delivery or consignment dates are estimates only. Intelliscan is not obliged to meet such dates and will not be liable to the Customer by reason of delays caused by any reason whatsoever.
If the Customer fails or refuses to take delivery of the goods, the Customer shall be liable for all loss and damage (including consequential loss and damage) suffered or incurred by Intelliscan as a result thereof, including all storage and handling costs and Point of Sale Online, at its discretion, may charge a restocking fee. Goods will be resent at the Customer’s own cost.
If the Customer requests Intelliscan to postpone delivery of the goods beyond the delivery date specified in the quote and/or the invoice, Intelliscan may agree to do so and charge the Customer an additional fee for direct costs of postponement and storage.
Intelliscan is deemed to have delivered the goods when the goods have been collected by Courier from the Intelliscan wharehouse.
Customer collection of goods is not possible.
Any claim for shortage in supply or damage to the goods ordered must be notified to Intelliscan within a reasonable period of receiving the goods. Customer goods are considered to be received when proof of delivery is advised by courier.
8. Freight and Handling
Intelliscan shall ensure each order is safely and securely packed for transportation to the Customer having regards to: the fragility of the goods; the distance the goods are likely to travel; and the method of transportation used to transport the goods.
Freight charges are calculated on the basis of weight, location of delivery and insurance charges which vary depending on the value of the product. All freight charges are the responsibility of the customer which are included in the postage and handling charges. The goods shall be at the customers’ risk from the date of despatch. Intelliscan is not responsible for any loss or damage:
a) To the goods during loading and unloading of the goods by the carrier or the Customer, whilst the goods are in transit;
b) Suffered by the Customer due to a delay in delivery of the goods by Intelliscan’s nominated carrier.
Freight insurance for loss and damage to the goods during loading/unloading and whilst in transit is optional, unless otherwise stated. Intelliscan shall at the Customer’s request provide the Customer with copies of all documents evidencing proof of collection by the nominated carrier.
9. Promotional Offer
All promotions in our website have a limited time period and stock level. Each promotion is deemed to be over whichever finishes first.
Considerable care has been taken in the preparation of all materials to ensure that errors and omissions are limited. Even with the greatest care inaccuracies do occur and Intelliscan is therefore not responsible for such errors or omissions. All information provided on this site is subject to change without notice. Photographs and graphics are used for representational purposes only and may not be the exact product or configuration as described.
The Customer assumes total responsibility for their use of Intelliscan’s materials. The Customer’s sole remedy against Intelliscan for dissatisfaction with the site or any content is to stop using the site or any such content. This limitation or relief is a part of the bargain between the parties.
The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
Intelliscan reserves the right, at its sole discretion, to do any of the following at any time:
(a) To change, modify, add or remove portions of these terms and conditions, at any time;
(b) To modify, suspend or terminate operation of or access to the site or part thereof for any reason;
(c) To modify or change the site or part thereof and any applicable policies or terms; and
(d) To interrupt the operation of the site, or any portion of the site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
It is the Customer’s responsibility to check these terms and conditions periodically for changes. Continued use of Intelliscan’s website and orders of goods following the posting of changes will mean that the Customer accepts and agrees to the changes.
11. Governing Law
These terms and conditions are in addition to and do not replace any terms, conditions, and warranties implied by federal and state laws of New South Wales and Australia.